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71How to handle Customer confrontations
by Alice Mary
This is the most stressful situation a manager has to deal with, confrontations with irate people. The one important issue every manager needs to uphold is know when to stand your ground and when to just let... published 6 months ago
61customer service ideas
by rmoment
Have you ever "taken your business elsewhere?" Many of us have-poor service is nothing anyone should have to pay good money for. And if you're a business owner, you're just as likely to have lost customers... published 2 months ago
74Simple Way To Increase Your Tips For Waitresses, Waiters, Servers and Food Service Workers.
by bluewaitress
An often over-looked customer who often will leave an awful tip or an excellent one depending on the following: They sit down at your table. Maybe it's a whole bunch of them. Maybe it's one person by... published 6 months ago
55Energy Drinks - How Safe Are They?
by flutterbug77
Who hasn't thought about drinking an energy drink to get through the day? Many times I come into work still not feeling very perky even after I've had two or three cups of coffee already. I work at a retail... published 2 months ago
76How to Handle Customer Complaints
by Alice Mary
When your a manager. dealing with customers complaining can be very stressful, hopefully these steps will help you deal with complaints alittle easier. Common complaints: Rudeness out of stock prices I have... published 6 months ago
61Attracting Perfect Customers
by ggirlz
As seen in the book "Attracting Perfect Customers" by Stacey Hall and Jan BrogniezThe Strategic Attraction PlanTM (SAP) is a simple 4-part process that empowers you to attract perfect customers and... published 7 months ago
63Becoming A Cosmetic Sales Agent
by dove123
According to Wikipedia, "Cosmetics include skin-care creams, lotions, powders, perfumes, lip sticks, fingernail and toenail polishes, eye and facial makeup, permanent waves, hair colors, hair sprays and gels,... published 8 days ago
66Ways To Get Customers And Keep Them
by Chloe Comfort
Responsiveness - Listen to what the customer is saying and respond to your customer's wishes. Assurance - Let the customer know that you will solve their problems. Knowledge - Provide the customer with... published 2 months ago
59how to claim offline income from online
by highwaystar
This offer is vanishing faster than an ice cube in a hot oven: http://tinyurl.com/2m3z7f Quite frankly, I'll keep on saying it because I hate the "business opportunity" category. Truly..I think it's filled... published 8 months ago
78How to Deal With an Irate Customer (plus Funny Customer Service & Tech Support Videos)
by writestuff914
Anyone who has worked in customer service knows the feeling of dread when a customer calls in screaming and cursing at you. You immediately feel your heart rate increase. Your airway feels restricted. You... published 10 months ago
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