Chi Flat Iron
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Chi Flat Irons - All you need to know before you make a purchase.
What makes the CHI flat iron so special? Why are so many women (and a few men) so interested in styling their hair with a CHI hair straightener?
Is it the best ceramic flat iron on the market or are there other models that are better? Where is the cheapest place to buy a CHI flat iron online?
All these questions and more will be answered (hopefully) by this page.
History of the CHI
The CHI straightener is manufactured by a company named Farouk Systems Inc. The owner and chairman of this company is Farouk Shami. His company specializes in making high quality professional hair care products for professionals and consumers alike. They are headquartered in Houston TX.
The darling of the CHI brand is their ceramic hair straightener, but CHI also sells hair dryers, curling irons, brushes, and other hair care products. Many people think that CHI is short for 'ceramic hot iron' or 'ceramic heat iron' but that is not true. CHI actually stands for 'Catonic Hydration Interlink' which is a registered trademark.
All about CHI Flat Irons
There are 5 different types of the CHI ceramic flat iron available. They are:
1. The Original CHI (1") that operates at a fixed temperature (350 degrees F).
2. The new CHI Turbo (1/2", 1" and 2") has a variable temperature (between 175 and 350 degrees F)
3. The CHI Nano (1" and 1.25" models) that actually sterilizes itself and kills bacteria on the handle. The temperature can be set between 300 and 350 degrees F. Some CHI Nano models have a digital control to tell you precisely what the temperature of the iron is.
4. The mini CHI, aka, the wee CHI (1/2"). Same as the original CHI but in a 1/2" format.
5. The wet to dry CHI (1"). This iron allows you to style damp hair (must be at least 90% dry).
Of course, there are some limited edition models available too. Namely the pink CHI, the red CHI, the CHI with hearts, the blue CHI and the stars and stripes CHI.
Features common to all CHI flat irons:
- the power cord is ten feet in length and swivels 360 degrees so you have lots of room to reach the back of your head
- they only take at most 1 minute to heat up
- the ceramic plates distribute heat evenly which means you get better results with only one pass
- they only use a maximum of 25 watts of power
How do you select the right CHI for your hair?
The length and thickness of your hair normally dictates how wide a model you should buy. If you have short hair, then most likely a 1/2" to 1" model will suit you best. If you have longer hair or thick (ethnic) hair, then you will most likely need one from 1" to 2" in size. Lastly, remember that a thinner CHI flat iron is more easy to twist so if you are into doing funky hair styling tricks (flips, waves, etc) then a thinner flat iron may be what you need to buy.
Some models, like the Original CHI, have a fixed temperature. This can be an issue if you have fine or delicate hair. If that describes your hair, than you should look to using a newer model like the CHI Turbo or Nano which come with a variable temperature. That means you can lower or increase the temperature at which the iron operates. For fine hair, try a lower heat setting and for thick hair try a higher heat setting. If you have normal hair than the Original CHI will most likely be an excellent choice.
Where to get your CHI flat iron?
The best place that I have found to buy a CHI hair straightener online is Folica.com. They will give you free shipping with the purchase of a CHI flat iron and some models include a free $20 heat proof mat/travel pouch. I have one of these and they are really great. I place my flat iron on the mat while it heats up. When I am done, I let it cool down on the mat. When I put it away, I gently fold up the cord and place the flat iron inside the mat and put it in a drawer.
Folica.com also has a place where customers can comment on their purchases. If you visit Folica.com, you can read all the comments for the original CHI. The last time I checked it out there were 1087 reviews and the average vote was 4.15 out of 5.
Some positive comments - you will be surprised to know that there are customers that had their CHI for over 3 years or 5 years and it is still working. Some people get super fast results (30 mins instead of 2 hours with the cheap drug store models). Many people are impressed at how hot it gets and how fast it heats up. They also talk about getting smooth and shiny hair with the CHI. That's just some of the hundreds of 5 star comments about the Original model. And remember, the Turbo and Nano models also have positive reviews too.
More Information
You can find out more information at these sites:
Interested in buying: Folica.com (free shipping plus a free $20 heat mat/pouch)
Need more info: CHI Flat Irons (more details about the CHI flat iron models)
Fake CHI Flat Iron bust
Ok, so I thought this counterfeiting of CHI flat irons was something that happened in Asia (mostly because of the inexpensive manufacturing). Well, this is bound to make you take notice ...
http://ca.news.yahoo.com/s/capress/080129/national/crime_hair_irons_2
Apparently the Canadian federal police (RCMP) in Quebec broke up a flat iron counterfeit ring. They seized 3,500 units of the CHI and 1,000 GHD hair straighteners. Amazing.
So, please make sure you buy from an authorized dealer. I personally use Folica as I stated above. Remember, if the price seems too good to be true, perhaps it is not worth the risk.
A 6 min demo of how to use the CHI hair straightener
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Comments
i also baught a chi iron about a year ago and yes it has worked good since then but about a month ago it pretty much stopped working...i think it is somehting with the cord because it still does work but you have to have the cord in a certain place and it is really had to straighten hair with you have to hold the cord in one place....i was too wondering how about geting this fixed because his was a farily expensive item and i really like straighting my hhair...
If you are still in warranty (you will need your sales receipt to verify that) then the first step would be to call the place where you bought it and ask for assistance. They should give you the details for getting repairs.
If that does not help or if you know you are out of warranty, you can try this company: http://www.salonart.biz/emanager/repairs_01.php
They claim to be able to repair the Wee CHI and the CHI original. If you have a CHI Turbo, curling iron, hair dryer or 'thin' model, they recommend contacting Farouk Systems Inc at:
http://www.farouk.com/ or by calling 1.800.543.3387
I have not personally used them so please use good questions to make sure there are no hidden fees, etc.
Note: They will also do warranty repair jobs for a small fee.
I am wondering how many of the people who wrote they had problems with their CHI flatiron own the real thing. CHI is heavily counterfeited, and it can only be purchased in a very few places that are licensed to sell them. All other places are more than likely the Chinese counterfeit. If the price is too good to be true, you didn't get the real thing.
omgg iwant a one!
I actually just learned today that there are hundreds of fake Chi's out there...My friend has one that the gold ceramic started to peel. It didnt straighten her hair as well as mine did because its not real ceramic. Your best bet is to buy a Chi from an actual Salon. My friend bought one at Trade Secrets and it was a fake one she later found out from the company and got a complete refund PLUS a new REAL one
I bought one from Trade Secrets too and it doesn't work as well as my daughter's, who has supposedly the "same" one. How did you find out it was fake? Was it Trade Secrets that gave you a new one?
@Lisabee,
I did a quick search and I found a discussion on one of the eBay forums about fake flat irons. Here is the specific bit that relates to detecting if you have a fake chi flat iron:
"Yes, i just bought one and the seller has mysteriously disappeared. If you have used a Chi before, you can immedaitely tell. The weight is different. The fake ones don't have the 3 pronged cord. Also, by the switch, there is a silver sticker on the fake chi. The real chi has all of the electrical information imbedded in the handle. My advice, don't buy a Chi on ebay."
If that is the case for you, try and get a refund. If this does not help, consult the manual that came with the CHI and see if they have a support number that you can call and verify that you have an authentic model.
my boyfriend recently got me a CHi hair straightnrer for xmas. i thought it worked alright but i wasn't immeditley impressed because all the reviews i had read had been so great. He bought it at a JC Penney Salon. Could it be fake?
i want one but there so expensive in salons..and i don't know if i can trust it to order it on the internet!
@karen
I know what you mean. My 2 nieces bought one at a salon for about $50 more than you can get at Folica. And trust is also a big factor when it comes to shopping on the internet. I actually got a Sedu from Folica. It was a gift that my husband bought me last year for Christmas. I asked him about his experience. He said something like, they were the lowest price he could find and had so many positive customer reviews that he was willing to trust them.
It's up to you of course, but I would check them out and at least read the reviews. If there are so many happy campers, then Folica must be doing something rigth.
You can use this link to get started on your research: http://clickserve.cc-dt.com/link/click?lid=4100000
I love the Chi and it's probably the best straightener I've ever used. However, my mom & I (we both have our own) have gone through numerous different ones in the past 5 years because of bad fuses, faulty switches, etc. When it works fine, I love it, but when it doesn't it's very aggravating.
I find it strange that someone claims to have purchased a fake iron from Trade Secret. They are part of the biggest beauty corporation (regis), and have personal ties with their vendors, this means that all products and appliances are 100% real. I used to work for this company while in college, and while the pay was horrible, you can believe me that they are deeply commited to fighting diversion and fraudulent activity If you bought an iron that didn't work it most likely was damaged in shipment or was from a defective batch. You only need to be concerned about the authenticity of your chi iron if you purchased it from anywhere other then a professional salon or directly from Farouk. This includes internet websites (regardless of how reputable), Target, Marshalls/TJMaxx etc. Just remember salon products are only guarenteed when purchased from a professional salon. The chi iron that I own actually says the warranty is only valid when purchased at a salon, and yes I purchased mine at a Trade Secret.
I live in France, and I would like to know if the CHI turbo flat iron can be purchased here, and would the voltage work?
Chinouette - actually no. The CHI models are sold for the North American market and do not support the 220/240 voltage. In addtion, the plugs are different and the manufacturer states not to use a voltage converter with them.
Sedu and GHD might be better alternatives since they have specific models for the European market. However, the plugs are most likely C or G type and so you would need a converter (I think that Frances uses an F type plug).
Here is a place where you can start looking for 220 volt flat irons: http://clickserve.cc-dt.com/link/click?lid=4100000
i just bought a CHI iron today, [the black ceramic version] and my dad told me he got it for 51.00, is this for real? i could'nt believe it, since i knew that a CHI straightener is very popular and range in price. im not sure if he got ripped off. how can i tell if its real or fake???
@Libby
One thing I would do is check the papers that came with the CHI. Does the manual look official? Do they have any phone numbers? CHI warranties their products for a year so perhaps you can give them a call and ask to register you flat iron. They would be able to give you a definitive answer.
Additionally, if you read some of the comments previous to this one, I gave a couple of instructions for detecting fake CHI straightners.
Hope that helps you.
I have owned my CHI for about 3 years and I too have ad the problem of my plug shorting in and out. My sister and I have very natural curly hair; very hard to tame. The CHI has been the greatest for our hair. It flattens without spending a lot of time and it leaves it very shiny and full of life. Though the CHI is pricey, it has been the greatest hair investment I have ever made!!!! HIGHLY RECOMMEND!!!
hello i just wanted to know where can i buy a chi straightner i live in houston texas. please help me.
@lisa
Sorry, I have no ideas about places where you can get a CHI in Houston. Maybe someone else can make a comment for you. Like I mentioned above, I have bought my flat iron from Folica and I continue to trust them (because of their service and really decent prices). If you are set against ordering online then another alternative is to call some local hair salons and ask if they carry the CHI. I would expect the price to be a bunch higher though. I hope that helps.
hey i'm from houston, i bought my chi at one of the salons in the galleria. i would check around all the salons, mine ws 130 but i think i could have gotten it for 115 if i shopped around a bit harder. anyway, i got it 5 years ago and my switch just broke today. so time for a new one! it wasn't working properly anymore anyway, just wasn't leaving my hair as lustrious as it used to :(
I bought a 1" CHI nano with the temperature control dial from Folica.com. The electyrical cord only has the two prongs (not 3) and the temperature dial only reads celcuis degrees (not farenheit)--so the dial only goes up to 180 degrees celcuis. I called Farouk and they said all CHIs have the degree reading in both Celcuis and farenheit. Do I have a fake CHI??
if you buy the chi from folica, will you have the benefit of the warranty?
I purchased my chi turbo flat iron and chi turbo hair dryer from an e-bay store. I know that it is authentic because I recieved the paperwork with mine that has numbers and all that good stuff. I called them, and they are legit numbers. They also have the special prongs. :) I am happy! I paid $80 each for them. I know that since I bought it on e-bay, it probably will not be covered under warranty. Fine by me! I'll just go back to the same ebay store and get another because I know the product is quality. They have 100% positive feedback and thousands of items they've sold.
Hi Alisha,
I was just looking on Ebay but was worried after seeing this site. DO you mind saying WHICH Ebay store/seller you bought from. Thanks & take care!
is their a such thing is a bright pink chi.. it actually has chi printed all over it my husband bought it for $150!!!
my mom and i also have the same problem... we love te chi straighteners but unfortunatly buying them from salons is SOO expensive. i ordered one and got it for a VERY good price and it lasted about 5 months then the light stoped coming on when you flicked it to "on" and it wouldnt heat up. My mom ordered one also for a very good price and hers lasted a day and quit working as well. she sent hers back to the person we bought it from on ebay and they sent us a new one with this one as well quitting after just 2 weeks. do you think these were fake or was it just the luck of the draw that we got 3 straighteners from ebay that all quit working? i noticed up further in the comments you gave us places to get repaired, my mo and i are very interested in getting ours repaired but if they are fake CHI's is there still a way to repair them or are they done for good?
@Alisha - good find. It just goes to show that there are some honest ebayers out there.
@Maddie - yes, if you buy any flat iron from Folica it comes with the full manufacturers warranty
@prynsys21 - I seem to recall seeing the CHI flat iron that you are referring to in the past. I searched the top 30 results in Google and I can no longer find it. Maybe it was a limited edition model that the company who sold it to your husband had lots of.
@unknown - sorry to hear about your bad luck straighteners. I would contact Farouk first (if the units are still in warranty). Second to that I would contact the salonart.biz company and see if they can service your machines. It may be something simple to repair and they could do it for you. Never hurts to ask.
See my question above...I believe I may have bought a fake CHI from Folica? It only has 2 prongs and only shows the degrees in celcius..(not farenheit). It seems lighter weight than my previous CHI, but I cant be sure...please help. I want to return it to Folica if it is likely to be a fake. It is a 1" Nano. THanks.
@Eleana - I read some comments from the many people who have bought the 1" Nano at Folica. A couple of them mentioned that it was quite light. If you are still concerned, here is what I would do. Call Folica at 888-919-4247 and voice your concerns. If that does not help you, then contact Farouk at 1-800-237-9175 and ask for help validating that you have an authentic model.
uhh i was wondering would the chi straightner burn and ruin your hair?
I was reading the post regarding the fake Chi iron. A few years back I did puchase a Chi iron on Ebay with a silver label next to the on/off switch. It still works and straightens my hair amazingly though it is a fake. I recently received a Chi iron that looked different from my original and I was wondering if it was a fake. But it the gift CHI seems to be the real deal. It has all the specs embedded right into the handle.
Thanks for the post earlier!!
I've gone through several Chi flat irons over the years. They're awesome, but they only have a year warranty. You can take it back and pay only the shipping to get a new one. I've bought all of mine through my sister who is a hair stylist. She gets them from Armstrong McCall in San Antonio, Texas. I love the Chi, it works WONDERS on my hair, but the company really needs to do something about the cords. It's over a hundred dollars. For that price, it should have a longer life.
I bought my daughter a Chi for xmas thru Style Bell and it quit working four months later. Style Bell only gives a 90 day warranty. I have lost all of the paperwork that came with the iron. Is there an address or phone number that I can contact about this problem. I have been told the irons do not last but, come on four months. Not quite worth $130.00.
@Victoria,
There is something weird about Style Bell. According to Folica, the company who makes CHI hair straighteners (Farouk Systems Int) provides a one year warranty. I have no idea why Style Bell says it's only 90 days. You have 2 options.
1. I would contact Style Bell customer support at 1-888-322-9959 and explain your situation.
2. Failing that I would contact Farouk directly at 1-800-237-9175 and see if they can cover the repairs on your CHI.
As a last resort, there is a comment near the top that links to a repair center that may be able to fix the problem for you.
Hope that helps.
when i bought my chi straightner it came with these 3 things, shampoo, treatment and silk smooth thing what does all 3 of these things do?
i've been reading these comments saying that the chi works only for a few months, how long does it actually last for till it breaks?
i bought mine in the states ( pennysalvania ) and if i want to exchange it, can i do that in canada/toronto?
Does anyone have experience with the chi wet 2 dry? I have very resistant hair and am afraid of spending the money on something that doesn't work (so far nothing works to keep my hair straight)
The wet to dry chi isnt that great. I have long, thick, curly hair, so I thought the wet to dry would be convenient since it takes me about 30-40min to hair dry. However, it doesnt work as well, and I also found my hair was getting damaged. I love my regular chi though.
I had a problem with my chi and I was told by Faurick Systems that the only chi that has any kind of warranty is a chi bought thru a salon or thru Faurick directly. I was told anything bougt on the internet is not guaranteed because the only authorized distributors of chi's are salons and Faurick systems. Why did someone not tell me that there is no warranty. I submitted a comment and you responded that the company I bought it from should have a one year warranty. No-one is authorized to sell chi's except salons. That is why there are no warranties. The public is definately entitled to know this. Hope this helps someone.
Ok so I bought a chi from ebay. i know smart move. But my roommate bought one and her's works great, so I wanted one too! Only of course, I had to do better and get the pink one. After looking at pictures online, I noticed that the light pink chi does look different from the original black chi, so how can I tell if the pink chi is a fake? I kind a think it may be because the pamphlet thing that came in the box had some random mispellings (ex: form instead of from and umber instead of number) But it did have all the correct Farouk numbers. And instead of CHI TM mine had CHI ® Is there anything else that might show it is a fake? I'm so sad I only paid $80. My roomie paid around $90 so I just thought I was a better shopper but maybe i'm just more trusting. :(
Many of us are concerned about the warranty when buying a CHI online. I contacted Folica to find out what a person should do if they have a problem with a CHI flat iron purchased through them that has a malfunction. Here's the response:
"We offer a one year limited warranty from the original date of purchase for this product when purchased from our website. If you should experience any problems with your unit please contact us via phone or email for warranty instructions.
If you have additional questions please do not hesitate to contact the Folica.com Customer Service Team via email or phone.
Sincerely,
Folica Customer Service Team
1-888-919-4247"
So, they do have a service department and do they will take care of you if you are still under warranty. As to why Farouk only wants you to buy from a salon, well, I can only speculate. I have always thought that the hair care manufacturers only want to sell exclusively at a hair salon. In other words, they control the product and they don't want to have any competition with other products in the salons. This is called an 'exclusive sales agreement'. In other words, if a salon wants to carry a certain brand of hair care products, they have to make a choice and are kind of forced into a corner afterwards.
If anyone knows the inside business of a hair salon, please let me know if that is true or not. I always suspected it was but I don't really know any salon owners to ask them. But the fact remains that most salons do not carry more than one brand of hair straightener and they usually are something much less familiar than CHI.
@still not happy ...
Did you ever try calling the Folica support number and find out how they handle their warranties? They have been selling CHI products for years. How could it be possible that they are selling a product not covered under warranty.
They have 1,174 reviews of the original CHI on their web site. The average rating is 4.18 out of 5. That means they sell a LOT of this model and their customers love it. I don't see how they could honestly be in business selling a product without a warranty. Farouk would get a court order preventing them from operating or something (I am not a lawyer nor do I play one on TV).
At any rate. I have a ceramic flat iron from Folica and it has been working great for over 2 years now. If you don't like Folica as a company, so be it. I do and I think that the thousands of people who give them positive comments on their site do too.
I have no problem with Folica. My problem is that my chi is not under warranty. If Folica gives warranties that is great. But, this does not help me with my problem. Faurick is telling me one thing and you are telling me something else. There is law suits pending but, I was told it is going to take time. Anyone who is not a legal distributor will be sued in due time. I am sorry but, I was told by Faurick about all internet purchases not being covered and I am going with them. I would say that Folica is selling fake chi's or something is being covered up. Anyway I have told everyone I know of this issue and there are more people than you think not happy about this horrible situation. I hope that Folica is legal and has permission. If not their day is coming. OUCH!!!!!!!
Hello, i have tried so many straigters and it just damages my hair even more. Is a CHI better, becasue im trying not to have my hair for frizzes. Can you help me?And do you know were i can find one? maybe at the alderwoodmall? i need help, please?
i do not recommend the chi. at first when i bought it, it was great. ive had it for about 8 months now and all of a sudden it just stopped working. wow what a waste of money
i to had bought a chi about a year ago and i paid 150 dollars for it and about a month ago every time the cord twist it would turn off and i dont what to do about it.
What is everyone talking about that a chi has 3 prongs on the cord? I have bought 2 legitamite ones and neither have a 3rd prong. The one I have had for about a year still works great but the ceramic is starting to chip. Considering the abuse it has taken from me- this is normal. And I read that only real chi's come with a lifetime warranty- all of mine have offered only a year. Am I missing something?
I have read Many of your Concerns and must comment. I have worked in the Salon industry for many years and have come to work with the Chi Flat irons. I know for a fact that if you purchased from a reputable dealer or Salon that they will stand behind their products and work with you through your purchase. They value their name far too much not to help with your concerns. Penny's is one of them. Pricey? Somewhat yes. If you watch Penny's adds you will see that they have great sales on the Chi Flat irons. they normally retail for $149.00 for their reg. and $249.00 for the Wet. However you can during their sales which are all the time purchase the Reg.Chi flat iron for $99.00 to $109.00 and the wet for $149.00 and they do stand behind their products they sell. My advice for eBay is to watch out for the irons starting out at .99 cents. The Sellers with authentic irons will not take a chance at .99 cents. They will start their bids out for an aucthentic iron for at lease $30.00 to $50.00 and up.
I'm confused do the fake Chi's have a TM or R next to the word CHI on the box?
I was using my friends wet/dry straightener the other day and it literally fell apart in my hand when I was using it. I geuss it got so hot it made the plastic break i don't know. I feel bad but can't afford to buy her a new one. I know Chi has warranties she said she ordered it through a Sallys hair store but she doesnt have the recipet it hasn't been over year she said, what can I do?
They do have Chi flat irons for European voltage. Farouk systems has a warehouse in Europe. You can call them to get further information on who to buy from 281-876-2000. Also, you need to be aware that the irons warrenty is invalid if purchesed on line or at a unathorized distributor.
I was wondering if anyone would happen to know where I could purchase authentic chi flat irons at reasonable wholesale cost? Your replys are greatly appreciated!!
Thanks! Love the demos BTW!
I just bought a Chi Turbo flat iron from my work (Bed Bath and Beyond) today. I used it and i was definitely impressed! They went on clearance...not sure why. they went from 169.99 to 99.99 (for the 1"). With my discount I got it for 79.99. Bed Bath and Beyond is a great place to get it-we stand behind all of our products so if something happens to one you buy there you can always bring it back and swap it for a new one. We also have more that you can order...just ask someone working at the store.
Today I had the WORST experience ever! I am a licensed hair stylist and I bought the Chi Turbo about 8 months ago. 2 weeks ago it stopped working. I noticed it wasn't getting as hot as it did at first and then it just would not turn on. I took it home before going on vacation and had planned on returning it when I got back from my trip. When I got back, I decided to plug it in one more time to make sure it wasn't just my outlet at the salon. And guess what? It turned on and worked. I took it back to the salon and guess what? It worked there too. I then used it on clients for several days and then, today, I used it on a client and noticed, when I was finished doing her hair , that some kind of glue or rubber underneath the ceramic plate was oozing out. It was melted. Then, as I was combing through my clients hair, I noticed her hair, which had been perfectly healthy prior to using the straightner was now brittle, especially on the ends. I wasn't sure what had happened until I noticed my Chi had turned off. I tried to turn it back on but it wouldn't. I always keep my Chi at the same temperature setting unless someone has very fine, fragile hair and I had used it on this client several times in the past. This Chi got so hot that what ever is underneath the ceramic plate was melting and oozing out AND it burned my clients hair! We had to cut it shorter than what she originally wanted. I was devistated. I won't be buying a Chi again. The two other stylists in my salon have also had problems with there Chi irons. I will be wrting to Farouk about this.
for the person who just put this comment up, do u think that the ORIGNAL CHI would work better or do u suggest that all the CHI's work that way. cuz ive read other reviews and toked to ppl in person sayin they LOVED the CHI espically the ORIGNAL
To Kayla - There was a site I came across the other day that had some info regarding which CHI you should pick. It is based on the type of hair and how long it is. Anyways, the address is http://www.salongirlz.com and the one thing I like is that all the models are organized by hair type.
I bought my CHI from a place called "Professional Beauty Supplies". Basically, they sell products to all the salons in my area at a cheaper rate.
I have had my CHI for about 2 years now, and have never had a problem. I got a limited edition Spring time one thats silver with pink on the tip. It really works wonders....and makes my hair feel SO much healthier than it really is haha The only thing I don't really like is that sometimes it snags my hair. However, it's probably my own fault. My hair has lots of breakage from before I ever got the CHI and I think it snags on those peices. Other than that, no complaints!
Maybe I just have good luck with flat irons...I would recommend the CHI anyday....but I have heard good things about Paul Michell as well...
Ive recently used my friends chi straightener ( which she bought off ebay) and it was amazing ! My straightener takes me about 40 minutes to get my hair fairly straight. Her chi took about 15 min to get my hair dead straight. It really surprised me becuase my hair is really hard to tame.
I am going to the UK soon and I was wondering if it was possible to use the Chi farouk with a converter/adaptor.
Thanks
@Going Abroad,
Acutally, no, please do not use a converter/adaptor with your CHI flat iron as it will not work (and could possibly destroy the straightener).
Sedu, Solia and GHD all make modesl that are compatible with the power system in the UK. The Solia and GHD listed below work in both America and the UK (you still need an adaptor for the plugs though).
Sedu and Solia 220 Volt Straighteners:
http://clickserve.cc-dt.com/link/click?lid=4100000
GHD 220 Volt Straightener:
http://clickserve.cc-dt.com/link/click?lid=4100000
i bought a chi pink dazzle from eBay and it was total junk, the seller had many many many complains about them. i really think it was fake, is there any definite way to tell if it was fake? i then bought the darker pink breast cancer one from a salon and i love it, i did throw away the receipt but know the date i purchased it because of my credit card. my one concern is what if something happens, will i not be able to be under warranty because i do not have the receipt?
Both my sister and I bought CHI's off e-bay....I know bad idea on our part. They both stopped working after only 6 months of use. The light that indicates it is on keeps flashing off. I opened it up and tried to fix it but nothing has worked. I looked into my salon who is selling the CHI straightner for 200 dollars plus tax with a two year warranty. I am not sure if I should trust it because of all the bad experiences I have had. Clearly many people are having the exact same problem with the CHI straightener
@unknown,
I am sorry for the troubles you had buying your CHI straightner off of eBay. I have heard of a lot of stories like that too (and not just with CHI's). The 'easy' money in this industry is to clone a successful product and get them made overseas. These knockoff's are then easily sold on places like eBay where we go to get a bargain.
Now, I have no idea if you got a fake version of the real thing or not. But I do know this. Folica has been in business since 1997. They have a very strong reputation. Their prices are much better than the local salons. There are thousands of positive comments from other shoppers to read. I have emailed them asking about their warranty on CHI products and I received a reply within 24 hours.
So, without driving to New Jersey and knocking on their door, the above has been good enough for me to trust them. The choice of course is still yours. You could decide to spend the $200 plus at a salon or you could spend as little as $85 at Folica.
Either way, I wish you well. To help you decide, here is a shortcut to the CHI page at Folica's website:
My parents JUST got me a brand new Chi pink dazzle straightener. I opened it, straightened my friend Amy's hair, and she went to go straighten mine but the heat was lessening, so we turned it off. It wouldn't turn back on even with the reset button; nothing was happening, and still nothing is happening. We bought it on ebay and it IS refundable, but what should I do? I'm really scared because I JUST got it and then it stopped working :(
i bought the chi about 6 months ago at trade secerts and it works fine only sometimes. cause most of the time im stuck in the bathroom over an hour straighting my hair. and after i do get it straight like not even an hour later my hair is starting to curl and frizz. i dont know why its doing it since i hear so much good things about chi's. and im positive its not a fake.
@Alex,
I would try and get a replacement or get your money back from the eBay seller. Don't be scared. If you used Paypal, there is a $2,000 protection policy (like an insurance policy if the seller rips you off). But by all means, FIRST, send an email to the seller and ask for a refund.
@Kori, I would contact trade secrets and see what their warranty or replacement policy is.
my chi doesn't want to turn on anymore. What should i do?! Isn't there supposto be a 1-800 number on the inside if the chi? I REALLY NEED MY CHI FOR SCHOOL! please help me :(
my chi doesnt want to turn on anymore. what should i do?!?!!?!?!?!?!?!
working
mareena jensen says:
9 months ago
I bought a Chi about a year ago, and was somewhat happy with it, but I used my friends this weekend, and it was way better! Mine doesn't get near as hot as her's. Mine never completely straightend my hair, like hers did. So that leads me to believe that there might be something wrong with mine. How do I go about sending mine back for either a new one, or it to be repaired?
Thank you. Mareena Jensen